What is your return policy?
Returns must be sent within 30 days of order delivery. Items must be clean, in original packaging, and in resalable condition. Items cannot have been laundered. Final Sale items are not eligible for return or exchange. All returns valued over $1500 will incur a 15% restocking fee. Shipping charges are non-refundable unless the item is damaged or defective. Note: If a return isn't within the return policy, it will be shipped back to you.
Can I exchange my return for another item?
You can exchange your item for store credit, however we unfortunately can’t do a direct exchange. We do provide a free shipping label when opting for store credit.
How can I return my order?
Enter your order ID # which is found in your confirmation email along with your email. The shipping label will be available as a final step once you initiate return.
What if this is a gift?
For gifts, please enter the order ID # which will be on the packing slip along with the email of the giver. The shipping label will be available as a final step once you initiate return.
When will I receive my refund?
Please allow 10 to 14 business days for your return to process. The full refund amount will most likely appear back in the original account within three to five business days upon receipt of item, contingent on your credit/banking partner.